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Refunds for Adult Students

Registration Fees
Application declined by VVSFull refund
Application cancelled at student’s request before the registration is processed and any course materials are shippedFull refund
Registration withdrawn within 45 days of enrollment date with zero to three gradeables submittedRefund less $50 processing fee
Registration withdrawn within 45 days of enrollment date, but with more than three gradeables submitted (to a maximum of five lessons or assignments)Refund less 50% of registration fee
Registration withdrawn after 45 days of enrollmentNo refund
Required Instructional Materials
Application declined by VVSFull refund
Application cancelled at student’s request before the registration is processed and any course materials are shippedFull refund
Textbooks and instructional materials returned in reusable/resealable condition (textbooks with accompanying CD must return CD), within 30 days of course completion or withdrawalFull Refund
Textbooks and instructional materials returned after 30 days of course completion or withdrawalRefund less a 25% restocking fee Note: any returns that exceed a 180-day period will be considered on a case-by-case basis.
Ordered materials not picked up from the Calgary campus within 20 days of the registration date (if applicable)Order cancelled;
Full refund

Refunds for Grade 10-12 Students (Primary & Non-Primary)

Required Instructional Materials
Application declined by VVSFull refund
Application cancelled or withdrawn at student’s request before the registration is processed and any course materials are shippedFull refund
Textbooks and instructional materials returned in reusable/resealable condition (textbooks with accompanying CD must return CD), within 30 days of course completion or withdrawal
Full refund
Textbooks and instructional materials returned after 30 days of course completion or withdrawalRefund less a 25% restocking fee Note: any returns that exceed a 180-day period will be considered on a case-by-case basis.
Ordered materials not picked up from the Calgary campus within 20 days of the registration date (if applicable)Order Cancelled;
Full Refund

Refunds for Education Services Agreement Enrollments

Registration Fees
Registration declined by VVSFull refund
Registration withdrawn at the partner school's request within 48 hours of enrollment date before any course materials are shippedFull refund
Registration withdrawn at the partner school's request within 48 hours of enrollment date when no materials have been orderedFull refund
Registration withdrawn within 45 days of enrollment date with zero to three gradeables submittedRefund less $50 processing fee
Registration withdrawn within 45 days of enrollment date, but with more than three gradeables submitted (to a maximum of five lessons or assignments)Refund less 50% of registration fee
Registration withdrawn after 45 days of enrollmentNo refund
Required Instructional Materials
Registration declined by VVSFull refund
Registration cancelled at school’s request before the registration is processed and any course materials are shippedFull refund
Textbooks and instructional materials returned in reusable/resealable condition (textbooks with accompanying CD must return CD), within 30 days of course completion or withdrawalFull refund
Textbooks and instructional materials returned after 30 days of course completion or withdrawalRefund less a 25% restocking fee Note: any returns that exceed a 180-day period will be considered on a case-by-case basis.
Ordered materials not picked up from the Calgary campus within 20 days of the registration date (if applicable)Order cancelled;
Full refund

Refunds for International Students

Registration Fees
Application declined by VVSFull refund
Application cancelled at student’s request before the registration is processed and any course materials are shippedFull refund
Registration withdrawn within 45 days of enrollment date with zero to three gradeables submittedRefund less $50 processing fee
Registration withdrawn within 45 days of enrollment date, but with more than three gradeables submitted (to a maximum of five lessons or assignments)Refund less 50% of registration fee
Registration withdrawn after 45 days of enrollmentNo refund
Required Instructional Materials
Application declined by VVSFull refund
Application cancelled at student’s request before the registration is processed and any course materials are shippedFull refund
Textbooks and instructional materials returned in reusable/resealable condition (textbooks with accompanying CD must return CD), within 30 days of course completion or withdrawalFull refund
Textbooks and instructional materials returned after 30 days of course completion or withdrawalRefund less a 25% restocking fee Note: any returns that exceed a 180-day period will be considered on a case-by-case basis.
Ordered materials not picked up from the Calgary campus within 20 days of the registration date (if applicable)Order cancelled;
Full refund